2007 Armor WARRANTY INFORMATION
Pro Dive Series Warranty:
ArmorŪ Pro Dive Series bags have a Limited Lifetime warranty covering defects in workmanship and failure of component parts (wheels, zippers, handle, buckles and stitching) when used under normal conditions. “Limited Lifetime” means Armor will do everything possible to repair a bag to new condition but makes no claim to return the bag to new condition or to the extended availability of repair parts.
Sportsman Series Warranty:
ArmorŪ Sportsman Series bags are warranted for defects in workmanship and failure of component parts (wheels, zippers, handle, buckles and stitching) for one (1) year when used under normal conditions.
General Warranty Information:
“Normal Conditions” means: The use of the product under conditions and circumstances generally accepted as normal for the product. Normal conditions do not include usage that causes abrasion, abuse by carriers, dragging the bag off its wheels, over loading or over weighting the bag, normal wear and tear caused by extended use in sun or saltwater conditions.
Abrasion, or the results thereof, abuse by the owner or commercial carriers, or the carrying of weights (including integrated weight in a BC) are not covered under warranty.
Zippers are not warranted against corrosion. When cleaned after exposure to saltwater the zippers will continue to serve you well.
Armor reserves the right to repair or replace the product. Armor has a professional repair staff, and will repair the product as well as possible, but does not guaranty that the product will be repair as new.
Return Goods Policy and Action: If you have a problem caused by a carrier, contact the carrier and seek resolutions from the carrier first. If the carrier will not reimburse you, or the problem is covered under Armor’s warranty, contact Armor (800-487-9485) or your dealer and arrange to send the bag back for evaluation, repair or replacement. Before returning a bag contact Armor and get a Return Authorization Number (RA#). It is your responsibility to cover the cost of shipping to Armor. Armor will repair or replace and return the product to you free of charge.
Even when not under warranty Armor will still repair, or attempt to repair, any Armor bag, at the customer’s expense, often at little or no cost other than shipping.
NON-WARRANTY ISSUES:
- Purchasing an Armor product from anyone other than an authorized Armor dealer renders any and all warranties null and void.
- Armor does not warranty for abrasion.
- Armor does not warranty for abuse by the owner or commercial carriers
- d. Armor does not warrant its bags for carrying tanks or weight, including weight left in Integrated Buoyancy Compensator (BC) pockets.
- Armor does not warrant metal zippers (except stainless steel) against saltwater corrosion.
- Armor reserves the right to repair or replace any warranted item. Any dealer intending to replace a product rather than send it back for repair should check with Armor first.
- For warranty purposes the effective date is the date of sale to the end user if supported by a sales receipt showing the date the product was sold, otherwise the effective date is the date the product was sold to the dealer.
- Armor’s warranty is valid only as long as the company remains in existence.
- The warranty is not valid for products used in rental programs, commercial enterprises or government organizations.